Privacy
Policy

At Youthway we are committed to protecting your privacy. This statement describes how we collect and uses personal information about people who visit our websites. The terms of this statement may change, so please check it from time to time.

How do we collect information?

We obtain personal information from you when you enquire about our activities, register with us, make a donation, ask a question about our organisation or otherwise provide us with personal information. We may also receive information about you from third parties, for example from our service providers or from a friend who wants to tell you about our activities or the fundraising activities we carry out.

If you enter your contact details in one of our online registration forms, we may use this information to contact you even if you don’t “send” or “submit” the form. We will only do this to see if we can help with any problems you might be experiencing with the form or with our websites.

If you send feedback to our team, the feedback will be noted and your contact details stored in accordance with our data destruction policy.

How do we use information?

We will use your personal information for the following:

  • to provide you with the information you have requested;
  • to create an account/history for you if you register with us;
  • for administration purposes;
  • to further our charitable aims, including for fundraising activities;
  • to provide you with further information from us or third parties that we believe you may find useful or interesting, including newsletters, marketing or promotional materials and other information by us or third parties.

Where relevant, we may also assess your personal information for the purposes of fraud and credit risk reduction.

Your choices

Your personal information and details of the enquiries received are stored on a secure database. If for any reason you wish to have your personal details removed from our records, please contact us.

You have a choice about whether you want to receive information about us. We will not use your personal information for marketing purposes if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by emailing us.

Under 16s

Youthway is concerned to protect the privacy of children under the age of 16. Some of our websites have specific rules about how children under 16 can take part in our events. Where appropriate we will seek consent from a parent or guardian before collecting personal information about a child under 16.

How do we protect personal information?

All of our online forms are protected by encryption. We also use a secure server when you make a donation or payment via our websites. We take appropriate measures to ensure that the personal information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Do we disclose the information we collect to outside parties?

As indicated, we may pass/share your information to our service providers, agents and associated organisations for the purpose of described above or completing tasks and providing services to you. Where we use service providers we will make sure there are appropriate controls in place. We may also need to disclose your information if required by law (for example to government bodies and law enforcement agencies) or if we have your permission to do so.

Your consent

By providing us with your personal data, including sensitive personal data such as on your preferences, you consent to the collection and use of this information in accordance with the purposes described above and this privacy statement.

You also consent to our transferring your information to countries or jurisdictions outside the UK if necessary for the above purposes. These countries may not provide the same level of data protection as the UK. If we do make such a transfer, we will, if appropriate, put appropriate controls in place to ensure your information is protected.

Right of access

You have the right to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected. If you wish to exercise these rights, please contact us by email at info@youthway.org.